Appointment Scheduling

In order to assure the extensive variety of services and times, we highly recommend that you schedule all spa appointments approximately two weeks in advance. Minors receiving services should be accompanied by an adult.

Appointment Cancellation

If you cannot maintain your appointment, a 24 hour change or cancellation notice is required to avoid being charged.

Arriving For Your Appointment

Please plan on arriving at the spa 15 minutes prior to the commencement of your treatment. This will allow ample time for you to check-in, shower, and relax before your first treatment.

Arriving Late

Arriving tardy will unfortunately limit the time for your treatment, thus lessening its effectiveness and your pleasure. While we do understand that tardiness is sometimes unavoidable we will do everything that we can to accommodate you in the event of a late arrival. However, anything 15 minutes or more may result in a shortened service to ensure that your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.

What To Bring

We will supply you with a locker room with amenities, including a plush European Day Spa robe. For the treatment you are welcomed to disrobe to your comfort level. During all treatments, all areas of the body will be completely covered except the area being treated.

What To Leave At Home

In order to ensure a serene environment for all our guests, we ask that you put your cell phones in silence mode. We also recommend that you leave jewelry and valuables at home. We are not responsible for lost or stolen items.

Health Considerations

Please notify your therapist if you have allergies, physical disabilities, skin conditions, are pregnant, or have any other health concerns. Therapies involving heat are not recommended for pregnant women. However, moms-to-be are welcome to enjoy all other therapies.

Gratuities

Gratuities are not included in the cost of our services. They are subject to personal discretion and should reflect your level of satisfaction with our services. Our spa concierge will be able to assist you with providing for your therapists.

Methods of Payment

We accept Cash, MasterCard, Visa, American Express, and Discover.